Frequently Asked Questions

TeamBuilder is a platform that connects companies with professional team-building providers who host virtual activities online. We help HR and Employee Experience teams discover, book, and manage engaging remote team-building experiences.

Browse our curated selection of virtual team-building experiences, select the one that fits your team, choose a date and time, specify the number of participants, and complete your booking. Our providers will handle the rest.

We offer a wide range of virtual activities including trivia games, escape rooms, creative workshops, wellness sessions, and AI-driven gamification experiences. New activities are added regularly.

Participant limits vary by activity. Most experiences support teams of 5 to 500+ participants. Check individual experience details for specific capacity information.

Yes, cancellation and rescheduling policies vary by experience. Generally, you can modify bookings up to 48 hours before the scheduled time. Please refer to the specific experience terms or contact our support team.

Yes! You can request a personalized demo from our landing page. We will walk you through the platform and help you find the perfect activities for your team.

We accept all major credit and debit cards through our secure payment processor. Invoicing options are available for enterprise customers.

Our AI-driven gamification system rewards participation, collaboration, and positive work habits. Teams earn points, unlock achievements, and compete on leaderboards to keep engagement high between experiences.